// PRIVACY_POLICY_V1.0

Last Updated: [01 Dec 2025]

1. Introduction

Welcome to HUROSYS LIMITED ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website hurosys.com and use our software-as-a-service platform (collectively, the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information to provide better services to all our users. We collect information in the following ways:

A. Information You Provide to Us

  • Account Registration: When you register for an account, we collect your name, business email address, phone number, job title, and company name.
  • Billing Information: If you purchase a paid subscription, our third-party payment processors (e.g., Stripe, PayPal) collect your billing address and credit card information. We do not store full credit card numbers on our servers.
  • Customer Content: We process data that you upload, import, or create while using our SaaS platform ("Customer Data"). In the context of Customer Data, we generally act as a Data Processor on your behalf.
  • Support and Communications: Information you provide when you contact our customer support or sign up for our newsletters.

B. Information Collected Automatically

  • Usage Data: We collect information on how you interact with the Service, such as access times, pages viewed, and the features you use.
  • Device and Log Data: We collect information about the computer or mobile device you use to access the Service, including IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies, pixels, and local storage to recognize you, remember your preferences, and track your interaction with the Service.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Provide the Service: Creating and managing your account, processing transactions, and providing customer support.
  • To Improve the Service: analyzing usage trends to develop new features and improve user experience.
  • Communication: Sending you technical notices, updates, security alerts, and administrative messages.
  • Marketing: Sending you information about new features or promotional offers (you can opt-out of these at any time).
  • Legal Compliance: Complying with applicable legal obligations and enforcing our Terms of Service.

4. How We Share Your Information

We do not sell your personal data. We disclose your information only in the following circumstances:

  • Service Providers: We share data with third-party vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, Azure), payment processing, email delivery, and analytics.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. These measures include private cloud storage and regular housekeep. However, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • The Right to Object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us at info@hurosys.com.

8. Note to End Users

If you use our Service through an account provided by your employer or another organization, that organization is the Data Controller of your information, and HUROSYS is the Data Processor. Please direct your privacy questions to your organization's administrator.

9. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@hurosys.com

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// TERMS_OF_USE_V1.0

Last Updated: [01 Dec 2025]

1. Acceptance of Terms

By accessing or using the website at hurosys.com and the related software-as-a-service platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms constitute a binding legal agreement between HUROSYS LIMITED ("we," "us," or "our") and you ("Customer," "User," or "you"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Accounts and Registration

  • Account Creation: To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.
  • Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.
  • Authorized Users: If you are a B2B customer, you are responsible for the acts and omissions of your employees or contractors ("Authorized Users") who access the Service under your account.

3. Subscriptions and Billing

  • Subscription Plans: The Service is billed on a subscription basis ("[Subscription Period]"). You will be billed in advance on a recurring and periodic basis (e.g., monthly or annually).
  • Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account management page or contact our customer support team prior to the renewal date.
  • Payment Methods: You are required to provide a valid payment method (credit card, etc.). By submitting such payment information, you automatically authorize us to charge all subscription fees incurred through your account to any such payment instruments.
  • Refunds: Except when required by law, paid subscription fees are non-refundable.
  • Price Changes: We may modify the subscription fees at any time. Any subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in subscription fees.

4. License and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service.

You agree not to:

  1. Reverse engineer, decompile, or disassemble the Service.
  2. Use the Service to build a competitive product.
  3. Transmit any viruses, malware, or other malicious code.
  4. Violate any applicable laws or regulations.
  5. Try to gain unauthorized access to the Service or related systems.

5. Intellectual Property Rights

  • Our IP: The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of HUROSYS and its licensors.
  • Your Data: You retain all rights and ownership of your data ("Customer Data"). We claim no intellectual property rights over the material you provide to the Service.
  • License to Host: You grant us a worldwide, royalty-free license to host, copy, transmit, and display your Customer Data as necessary for us to provide the Service to you.

6. Termination

  • Termination by You: You may cancel your account at any time via your account settings.
  • Termination by Us: We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease. We may delete your Customer Data 30 days after termination.

7. Limitation of Liability

Please read this section carefully.

To the maximum extent permitted by applicable law, in no event shall HUROSYS, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any unauthorized access, use, or alteration of your transmissions or content.

In no event shall our aggregate liability exceed the amount you paid us in the past 12 months.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; or c) the Service is free of viruses or other harmful components.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of HONG KONG, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at: info@hurosys.com.

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